Refund policy

Updated October 16, 2026.

14-day returns

Contact justin.t@acceleronautomotive.com within 14 days of delivery to request a return. Include your order number, item and reason. Wait for return instructions before shipping anything back.

For change-of-mind or incorrect-selection returns, items must be unused, uninstalled and in their original condition, with all original packaging and components. Installed or used parts, electrical components, and items clearly identified before purchase as custom, special-order, clearance or final sale are excluded from these discretionary returns.

Damaged, defective or incorrect items

These exclusions do not prevent you from reporting a defective, damaged or incorrectly supplied item, including an electrical component. Contact us promptly, preferably within 48 hours of delivery, with your order number and photos of the item and packaging if available. The 48-hour request helps us investigate shipping damage; it does not remove rights or remedies provided by applicable law. Keep the packaging while we resolve the issue.

Return shipping and refunds

For an approved change-of-mind or incorrect-selection return, you pay return shipping and original shipping charges are not refundable. For an item we supplied incorrectly or that arrived damaged or defective, we cover reasonable approved return shipping and refund applicable original shipping charges when a refund is the appropriate resolution. Contact us first so we can arrange the return.

After receipt and inspection, we will notify you of the return decision. Approved return refunds are issued to the original payment method within 5–10 business days after approval; your bank may require additional posting time. This routine return timeline does not extend any shorter refund deadline required by law.

Cancellations and delayed orders

You may request cancellation before shipment. If we cannot ship by the stated shipment time, we will notify you, provide a revised estimate when available, and offer the choice to consent to the delay or cancel for a full, prompt refund as required by law. Backorder dates are estimates, not guaranteed delivery dates.

Your rights

This policy does not limit applicable statutory rights or any express warranty. See our Warranty & Guarantee page. For fitment help before ordering, contact us with your year, make, model, engine and trim.